Zagat Sucks Customer Reviews and Feedback
The Zagat Survey was established by Tim and Nina Zagat in 1979 as a way to collect and correlate the ratings of restaurants by diners; for their first guide, covering New York City, the Zagats surveyed their friends. At its height, ca. 2005, the Zagat Survey included 70 cities, with reviews based on the input of 250,000 individuals with the guides reporting on and rating restaurants, hotels, nightlife, shopping, zoos, museums, music, movies, theaters, golf courses, and airlines. The guides are sold in book form, and were formerly only available as a paid subscription on the Zagat website.
A former employee said this in a review “Not recommended. I worked at ZAGAT full time, more than one year. Tim & Nina couldn't give a crap about their employees. Low pay and lack of adequate technology resources. Maybe it's gotten better since Google bought them".
Frank says"I lost count how many years in a row I was a reviewer until this year, there was no invitation. They are impossible to get a hold of and never heard back when I wrote them last year about the absence of write-in votes. Very disappointed."
Kelly Byrd says""You have to mean something to your customer base. You have to understand what your [brand] identity is, and you ha… https://t.co/Z4aFpP06fQ"
Mike Kostyo, Datassential's Food Trendologist says""For to-go, we’re building a check avg. that’s equal to what people are spending in the restaurant, because they ha… https://t.co/nH0hasem1n"
Glenn Jean says"Love this story!!! https://t.co/VEcd0CJOIr"
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